OUR PRIVACY POLICY

Introduction

We, The Signature Stylist, store personal information to create a client profile for you and your pet(s). This enables us to contact you regarding your pet’s appointments and ensure you and your pet receive the best possible service.

  • We will store your data for as long as necessary to perform our service and data will be deleted upon request of the individual.

  • We do not sell to or share your information with any 3rd parties except those required in order for us to operate our business.

  • Your information is stored on a password and security protected device in which only The Signature Stylist Admin are able to access.

What information we collect about you

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Full Name

  • Phone Number

  • Email Address

  • Home Address

  • Details about your pet(s)

 

We do not knowingly collect personal information of anyone under the age of 16 unless you have given explicit permission for them to act on your behalf (e.g. dropping off and picking up your dog) in which case we may take a name and contact details for identification and notification purposes.If you are contacting us on behalf of someone else you must have their consent to provide us with their details.

We collect peoples emails for our newsletter sign up in where you are consenting for us The Signature Stylist to send you promotional offers and business information.

Our website also collects personal information automatically. Please see the website section below for more information.

How we use information about you

We use your information to create a client profile for you and your pet(s). This ensures we have the information required to provide you with our service such as making an appointment, contact you regarding appointments and remind you about upcoming appointments.

From time to time we may inform you, with your explicit consent (i.e you sign up for our news letter), about other products or services we offer. If you wish to opt out of our news letters please send an email to info@thesignaturestylist.com

 We also use the social media sites Facebook and Instagram and may use their advertising service to target relevant adverts.

How information about you is shared

Your privacy is important to us. We do not share your personal information with third parties except as described in this Privacy Policy. We may share your personal information with:

  • third party service providers

  • business partners

  • those needed for legal purposes

  • those deemed necessary for the welfare and safety you, your pets or anyone else.

Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy. These transfers to subsequent third parties are covered by appropriate transfer agreements such as the EU Model Clauses.

Examples of how we may share information with service providers include:

  • Fulfilling orders and providing the Services

  • Payment processing and fraud prevention

  • Responding to queries regarding our services

  • Sending marketing communications (with your explicit consent)

  • Conducting research and analysis

Examples of how we may disclose data for legal reasons include:

As required by law, for example, to comply with a valid subpoena or other legal process; when we believe in good faith that disclosure is necessary to protect our rights, or to protect your safety (or the safety of others or your pet(s)); to investigate fraud; or to respond to a government request.

Examples of how we may share information for the welfare and safety you, your pets or anyone else include;

  • Animal welfare agencies for severely neglected animals

  • Other businesses providing services within the pet industry where we believe the pet may be aggressive.

Employment

If you are applying for a position with us we may store your details for upto 3 years incase future vacancies become available which you may be interested in.

If you are employed by us we will keep information about you and your work throughout the period of your employment. This information will only be used for purposes directly relevant to your employment with us. After your employment has ended we will keep your information for six years.

How long your information will be kept for

We will keep your information for a maximum of three years after your last appointment with us. We will keep you on our mailing list indefinitely and your email will be kept on our records until you opt out. To opt out please email info@thesignaturestylist.com

Where your information is kept

We use outsource services which may store and process your data outside the UK. We use the following safeguards to ensure your information is kept secure.

  • The processor abides by the same binding corporate rules regarding data processing as we do

  • It will be stored using industry standard encryption in transit and at rest

We may also copy your contact details to our mobile phones, which use industry standard encryption and are backed up to google.
We may also store any communication such as emails, SMS and Facebook messages on the relevant platforms

Access to your information and correction

You have the right to see the information contained in personal data we hold about you. If you require to see this information at any point in time please contact info@thesignaturestylist.com  

Website

Cookies Declaration
This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

External Links
Our website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services

Changes to our privacy notice

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website and notify you by email (sent to the e-mail address specified by you) for your approval prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

This privacy policy was published on 21/04/2020 and was last updated on 21/04/2020

How to contact us

If you are still looking for more information then you can contact us through email at info@thesignaturestylist.com